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EU-CAYAS-NETRapportLeverance D3.2

Train-the-Trainer Concept for HCPs on Education & Career Support for Survivors

EU-CAYAS-NET deliverable D3.2: development, Vienna pilot and final nine-module Train-the-Trainer concept on education and career support for survivors.

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Udgivet: 26. juli 2024
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Udgivet af: Childhood Cancer International – Europe, Medical University of Vienna, Princess Máxima Center for Pediatric Oncology
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About this publication

EU Network of Youth Cancer Survivors (EU-CAYAS-NET), Grant Agreement No. 101056918, EU4Health Programme. Deliverable No: 3.2. WP: 3. Task: 3.3.6 Develop Train-the-Trainer concept.

Version History

VersionDateDescription
V0.024 June 2024Quality Assurance review by PT
V0.112 Jul 2024Updated version for Coordinator review/approval
V1.026.07.2024Final version submitted to EU4Health

Consortium

Full NameShort NameNumberRole
CHILDHOOD CANCER INTERNATIONALCCI Europe1Coordinator
FUNDATIA YOUTH CANCER EUROPEYCE2Beneficiary
SIOP EUROPESIOPE3Beneficiary
PANCAREPANCARE4Beneficiary
PRINSES MAXIMA CENTRUM VOOR KINDERONCOLOGIE BVPMC5Beneficiary
PAGALBOS ONKOLOGINIAMS LIGONIAMS ASOCIACIJAPOLA6Beneficiary
FUNDACIO PRIVADA PER A LA RECERCA I LA DOCENCIA SANT JOAN DE DEUFSJD7Beneficiary
HOSPITAL SANT JOAN DE DEUHSJD7.1Affiliated Entity
MEDIZINISCHE UNIVERSITAET WIENMUW8Beneficiary
PINTAIL LTDPT9Beneficiary
SURVIVORS ÖSTERREICH - KINDER-KREBS-ÜBERLEBENDEN-INITIATIVESurvivorsAT10Associated Partner
Fondation d'Utilité Publique KickCancerKickCancer11Associated Partner
Assosiation Heart for children with cancerAHCC14Associated Partner
ASSOCIATION CHILDREN WITH ONCOHEMATOLOGIC DISEASESACOD15Associated Partner
Krijesnica - udruga za pomoc djeci i obiteljima suocenim s malignim bolestimaKrijesnica16Associated Partner
Spolecne k usmevu, z.s.SkU17Associated Partner
FAKULTNI NEMOCNICE U SV. ANNY V BRNEICRC18Associated Partner
DEUTSCHE KINDERKREBSSTIFTUNG DER DEUTSCHE LEUKAMIE-FORSCHUNGSHILFE AKTION FUR KREBSKRANKE KINDER E.V. STIFTUNGDLFH/DKS19Associated Partner
NGO KARKINAKI AWARENESS FOR CHILDHOOD AND ADOLESCENT CANCERKARKINAKI20Associated Partner
YouCan Cancer Support Network Ireland CLGYouCan21Associated Partner
CanTeen IrelandCanTeen Ireland23Associated Partner
FONDAZIONE IRCCS ISTITUTO NAZIONALE DEI TUMORIINT24Associated Partner
Vereniging Kinderkanker NederlandVKN25Associated Partner
Fundacja Pani AniFPA26Associated Partner
Asociatia Obsteasca Filiala din Republica Moldova a Asociatiei Little People RomaniaALPMD27Associated Partner
Asociatia Little People RomaniaLittle People28Associated Partner
ASSOCIATION OF CHILDHOOD CANCER PARENT, GUARDIAN, CHILDREN AND FRENDS Chika BocaCB&MladiCe29Associated Partner
"Zvoncica" Childhood Cancer Parent OrganizationZVONCICA30Associated Partner
Federación Española de Padres de Niños con CáncerFEPNC31Associated Partner
SMILE n.o.SMILE32Associated Partner
Detom s rakovinou, n. oDR33Associated Partner
Foundation Little knightLITTLEKNIGHT_SI34Associated Partner
ON EST LAON EST LA37Associated Partner
ACREDITAR - Associação de pais e amigos de crianças com cancroACREDITAR38Associated Partner
EUROPEAN ONCOLOGY NURSING SOCIETYEONS39Associated Partner
Fondatioun Kriibskrank KannerFondatioun.lu41Associated Partner
SanoSano42Associated Partner
Childhood Cancer FoundationCCIRL43Associated Partner

1. Executive Summary

Childhood, adolescent and young adult (CAYA) cancer has a disruptive impact on education and career pathways, both during and after treatment (e.g. Vetsch et al, 2018; Nicklin et al, 2021; Foster et al., 2021). Cancer treatment leads to more frequent involuntary absences from school (from primary school to university, depending on age) or the workplace. At the same time, schools and workplaces are often unaware of the needs associated with the disease and treatment. Furthermore, there is usually a lack of knowledge about what additional support can be offered.

After treatment, returning to school, training or work or, depending on age, even starting school or work can be a major challenge. On the one hand, it can be socially and emotionally exhausting to reconnect after a long absence. Sometimes this can even lead to discrimination at school or in the workplace due to the difference between survivors and their peers who do not have the disease. On the other hand, the long-term effects of the disease or treatment can make it difficult to regain previous levels of ability, performance and stress tolerance. Cognitive, emotional or social late effects can sometimes occur many years after the disease/treatment, which can then lead to "setbacks" for CAYA cancer survivors. In any case, these late effects can lead to a need for additional support or the requirement to change to a different educational or career path - some may no longer be possible at all.

To minimise this disruptive impact on education and career pathways, a Train-the-Trainer concept for Healthcare Professionals (HCPs) on education and career support has been developed following a systematic review of the literature and desktop search of existing materials, as well as the results of two focus groups on the topic. The original target group of the training concept has been expanded to people who want to set up education or career support in their institutions or organisations or who want to create awareness in their area, in addition to HCPs. The concept developed and key milestones of the development and piloting phase are presented in the following report.

The EU-CAYAS-NET Train-the-Trainer concept is tailored to the needs of CAYA cancer survivors and aims to equip participants with the necessary knowledge, attitude and skills to deepen their knowledge and be able to disseminate knowledge or build educational and career support in their national/local structures.

The final version is available for download on the EU-CAYAS-NET Platform. [1]

2. Introduction & Background

Educational and employment outcomes have a significant impact on the quality of life of childhood, adolescent and young adult cancer survivors (CAYA). Devine et al. (2022) report that survivors were more likely to have lower educational achievement and more likely to be unemployed than comparative populations. A primary diagnosis of a central nervous system tumour and experiencing late effects proved to be risk factors. The authors recommended therefore that health care professionals (HCPs) be aware of the risk of educational and employment problems, implement regular surveillance, and refer survivors to specialists if problems are identified. Thompson et al. (2015) also recommend in their standard of care on the topic of school support that paediatric oncology programmes should identify a team member with the necessary knowledge and skills to coordinate communication between the patient/family, school and treatment team. Moreover, a handful of intervention studies have analysed further factors that lead to an improvement in participation in education and working life (e.g. Braun et al., 2023; Dax et al., 2021).

However, the implementation of these or similar recommendations in the follow-up of young people living with or beyond cancer is still in its infancy. There is a clear discrepancy between the existing standards of care and the actual implementation in the follow-up-care of CAYA cancer survivors. This point was very clear in the results of the online survey of survivors conducted during EU-CAYAS-NET (Task 3.2.2.), where the need for support around education and career was stated as being significantly greater than the support experienced.

For this reason, a Train-the-Trainer concept for HCPs on education and career support was developed following a systematic review of the literature and desktop search of existing materials (Tasks 3.3.1 and 3.3.2), as well as accounting for the results of two focus groups on the topic of "Identifying gaps in career support programmes" (Task 3.3.3.) (Figure 1). The concept was precisely tailored to the needs of CAYA cancer survivors and equips the participants being trained with the necessary knowledge, attitude and skills to deepen their understanding and be able to disseminate knowledge or build up education and career support in their national/local structures. Once developed, the Train-the-Trainer concept was tested and evaluated as part of the EU-CAYAS-NET project. The finalised concept (in English) was then made available for download on the Platform. [1]

Figure 1. Overview of all subtasks of Task 3.3 Education and Career support that fed into the development of the Train-the-Trainer concept.

Task 3.3. Education & Career Support:

  • 3.3.1./3.3.2. Collect best practices/guidance materials
  • 3.3.4. Develop a series of recommendations
  • 3.3.5. Prepare a webinar for the community
  • 3.3.3. Identify gaps in career support programmes for CAYA cancer survivors
    • 3.3.3.1. Focus group #1, Vienna
    • 3.3.3.2. Focus group #2, Utrecht
    • 3.3.3.3. Data analysis focus groups
    • 3.3.3.4. Prepare Publication
  • 3.3.6. Develop a train-the-trainer concept
    • 3.3.6.1. Develop concept
    • 3.3.6.2. Pilot testing and evaluate concept
    • 3.3.6.3. Finalize concept

3. Approach

Beneficiaries CCI-E, MUV and PMC were involved in Task 3.3 Education and Career Support. All activities were carried out using a co-leading approach (involving co-leadership by patient advocates and HCPs), in order to always take into account both stakeholder perspectives.

3.1 Development of the Train-the-Trainer concept

The Train-the-Trainer concept was developed based on the results of activities carried out in Task 3.3 Education and Career Support (Figure 1), including:

  • systematic search of literature,
  • desktop research of existing support materials/tools,
  • toolkit for education and career support, [2]
  • recommendations developed as a result of the research within the project and presented in the form of Pocket Cards, [3]
  • educational webinar on Education and Career Support hosted by EU-CAYAS-NET, [4] and
  • analysis of the results of the focus groups on gaps in career support programmes.

From a didactic point of view, the action learning approach was chosen, which includes a combination of expert knowledge, concrete experience and reflection. In practice, this means that in addition to imparting knowledge, skills, materials and best practice models in the training, there is also room for self-reflection to delve deeper into the subject matter and better understand possible areas of action and problems through self-awareness. Sufficient time was also planned during the training for an exchange of experience, (e.g. to identify successful national best practice models and for trainees to learn from each other).

The training was designed to be delivered over two half-days and follow-up appointments for supervision and exchange were also included in the concept.

3.2 Pilot testing and evaluating of the Train-the-Trainer concept

For the testing and evaluation phase, potentially interested participants were invited via the project Platform (including Discord) and via the project social media channels. The invitation was addressed to people who already work in the field of education and career support with young people living with or beyond cancer, but also to those who want to develop something in this area or those who are interested and want to raise awareness (Figure 2). The invitation was intentionally distributed widely to see who has the greatest need for the training programme.

Figure 2. Invitation to the Train-the-Trainer Programme for Education & Career Support

After literature search and insightful focus groups on the topic of education & career support for young persons living with or beyond cancer, we want to implement the knowledge we have gathered in a practical…

Train-the-Trainer Programme for Education & Career Support, March 12th-13th (noon to noon), Vienna, Austria

For whom?

  • You are already working in the field of education & career support for young persons living with or beyond cancer
  • You want to set up something in this field
  • You are interested and want to work with us to increase awareness in this field

What can you expect?

  • Everyday-orientated and interactive training
  • Comprehensive information on the topic of education & career support for young persons living with or beyond cancer
  • Practical examples and opportunity for hands-on-training
  • Follow-up supervision (online) to exchange first experiences

Travel expenses and accommodation will be covered.

We look forward to seeing YOU and to an exciting training!

30 participants from 16 countries took part in the face-to-face pilot-training in Vienna (12 – 13 Mar 2024) (Table 1, Figure 3).

Table 1. Countries of participants at the Train-the-Trainer event

Country# Participants
Austria3
Bosnia1
Bulgaria2
Croatia1
Czech Republic2
Germany1
Greece3
Ireland2
Luxembourg1
Macedonia1
Moldova1
Netherlands2
Poland6
Portugal2
Slovenia1
Sweden1

Amongst the participants, there was only one person who was already working as a trainer in this field, 11 participants offering education/career support in their institution, 10 participants with a desire to build up education/career support in their country, 5 participants interested in the topic and 3 participants attending the training for other reasons. When asked about their experience in education and career support at the start of the training, 75.9% rated themselves between 1 and 3 on a scale of 1 (beginner) to 10 (expert). The majority of participants stated that their reason for attending the training was to expand their knowledge and skills, to learn from the experiences of others and to inform themselves on how to set up an education and career support programme in their setting.

The agenda alternated between theoretical input, group work, role play and group discussion. Plenty of time was allocated for feedback to be able to learn from the testing to optimise the final version of the Train-the-Trainer concept.

At the end of the training, participants were asked for feedback on the pilot. Fortunately, the average learning gain reported was 9.6 (Have you learnt something new? 1 (not at all) - 10 (a lot)). The participants rated their expertise after the training at an average of 7.6 (scale from 1 (beginner) to 10 (expert)). The most helpful elements mentioned were: resources & materials, exchange of experiences, group discussions, networking. Almost all participants would have liked the training to have lasted longer.

3.3 Finalising the Train-the-Trainer concept

Following the pilot testing, the Train-the-Trainer Concept was revised in line with the results and feedback from the pilot and is presented in the Results section.

4. Results

In the following sections, the EU-CAYAS-NET Train-the-Trainer concept on Education and Career Support developed and evaluated during the project is presented. The programme and the training materials (in English) are available for download as a package on the Platform. [1]

4.1 Overview of the training content and modules

EU-CAYAS-NET Train-the-Trainer on Education and Career Support

Target group:

  • People already working in the field of education & career support
  • Anyone who wants to set up something in this field
  • Anyone who is interested and wants to work to increase awareness in this field

Recommended duration:

  • 1,5 days face-to-face training
  • Online follow-up sessions and supervision

Training lead:

  • Co-lead patient advocate & healthcare professional (desirable: from psychology or social work background)

Modules:

  • Module 1: Welcome: Teambuilding and introduction to the training
  • Module 2: Impact of CAYA Cancer on education and work: challenges & protective factors
  • Module 3: Personal factors: Reflection on education- and work-related strengths and weaknesses
  • Module 4: Environmental factors: Analysis of school and workplace conditions & social network
  • Module 5: Environmental factors: Finances and legal framework
  • Module 6: Specific support options
  • Module 7: EU-CAYAS-NET recommendations for career support
  • Module 8: Guidance aspects - Communication & attitude
  • Module 9: Closing summery, follow-up sessions, evaluation

Module 1: Welcome: Teambuilding and introduction to the training

Goal:

  1. Getting to know each other, building trust within the group; assessing the level of expertise and experience in the group; clarifying expectations
  2. Overview of the training programme, presentation of the methodology

Method: (1) Group work, (2) Theoretical input

Material: Flipchart, sticky notes

Module 2: Background: Impact of CAYA Cancer on education and work: challenges & protective factors

Goal: Broaden background knowledge to…

  • enable differentiated, individualized and effective support,
  • avoid underestimation or overestimation,
  • avoid insecurity and fear of the topic.

Method: theoretical input

Material/Content:

  • Disease- or treatment-related physical, psychological and social late effects; protective factors
  • Contextual factors that influence participation in education and employment (see e.g. Davis et al., 2022)
  • Normative and non-normative developmental tasks for children, adolescents and young adults
  • Key points for education and career support (Figure 4 and download materials on the Platform [3]). The Pocket Cards on education and career support were developed under Task 3.2.1 in a working group consisting of HCPs and patient advocates, and then agreed via a Delphi survey and several consensus meetings.

Figure 4. Key points on Education and Career Support

Education Support

Young people living with and beyond cancer may face restrictions in their education due to their disease, treatment or late effects.

What's needed?

  • Surveillance and support over the entire course of education … for young people living with and beyond cancer, their caregivers, teachers & peers
  • Easy access to meaningful information on all legal and practical support options
  • Dedicated professionals in follow-up care with the necessary knowledge, skills and time to coordinate communication between young person/family, school and healthcare team

Find keypoints for education support on the back. Find support material in different languages on: beatcancer.eu

NORMALITY wherever possible - SUPPORT wherever needed

Our goal: education that suits abilities, personality and future plans

6 Steps to improve educational support

  1. Get clear overview of personal STRENGTHS and DIFFICULTIES, e.g. through neuropsychological assessment. Cope with limitations - benefit from strenghts
  2. Consider DISADVANTAGE COMPENSATION: they are particularly important if limitation in one area (e.g. memory) would lead to disadvantage in other areas (e.g. maths).
  3. PERSON-CENTERED support: Use legal options and/or disadvantage compensation - tailored to individual needs.
  4. Be TRANSPARENT: plan and discuss support options TOGETHER. Communicate and collaborate with all parties involved. (young person, carers, siblings, peers & teachers)
  5. Provide EMOTIONAL SUPPORT: allow feelings of anxiety, uncertainty & fear of being different and make use of support.
  6. Focus not only on performance, but also on a SENSE OF BELONGING and social situation; prevent bullying.

Go for it! DISADVANTAGE COMPENSATION = compensation for disease-related disadvantages to ensure equal opportunities

  • Separate, quiet rooms for exams
  • Extra time for exams
  • Use of learning materials that support memory (e.g. mathematical formula collection)
  • Reduction of tasks or homework
  • Multimodal learning materials, materials for planning and structure
  • Room for breaks

No favouritism, but reduction of disadvantages

Let's make Career Support a priority

Young people living with and beyond cancer may face restrictions in their careers due to their disease, treatment or late effects. Very often they are under- or overestimated due to the lack of knowledge of others and may therefore end up in inappropriate work situations

What's needed?

  • Continuous surveillance and long-term support in follow-up care… … for young people living with and beyond cancer, their caregivers & employers
  • Easy access to meaningful information on all legal and practical support options
  • Dedicated professionals in follow-up care with the necessary knowledge, skills and time resources to coordinate communication … between young person/family, workplace, healthcare team and career support providers
  • Peer-support programmes

Find keypoints for career support on the back. Find support material in different languages on: beatcancer.eu

Key points on vocational support

Goal: Vocational situation that suits abilities, personality, passion and future plans

NORMALITY wherever possible - SUPPORT wherever needed

  1. Get clear overview of work-related STRENGTHS & DIFFICULTIES, e.g. through neuropsychology or occupational medicine. Cope with limitations - benefit from strenghts
  2. Analyse WORKING CONDITIONS to identify where adaptations can be made.
  3. PERSON-CENTERED support: tailored measures & adaptations to individual needs. Consider bio-psycho-social background and PLAN AHEAD.
    • Adjustment of working hours
    • Framework conditions or type of activity
    • Provision and use of appropriate tools & aids
    • Room for rest & more…
  4. Clarify LEGAL ISSUES: employment and social law.
  5. TRANSPARENT: plan and discuss support options TOGETHER. Communicate with all parties involved. (young person, carers, employers, collegues, career support providers)
  6. EMOTIONAL & SOCIAL SUPPORT: Focus not only on performance. Allow feelings of e.g. uncertainty, fear of being different & grieving about initial plans. Consider social situation. Prevent bullying.

Module 3: Personal factors: Reflection on education- and work-related strengths and weaknesses

Goal: Through self-reflection and by analysing one's own education- or job-related strengths and weaknesses, the aim is to experience how important it is to know one's own strengths and weaknesses to find a suitable education or job, particularly in the case of late effects; Realising what can be a relevant strength in the context of education or job.

Method: Self-Reflection/Partner Interview (Figure 5 and download materials on the Platform [2])

Figure 5. Partner-Interview - Self-Reflection

Train-the-trainer Education & Career Support

  • Which strengths are helpful in your training/job? Which strengths can you make use of?
  • Are there strengths that you cannot realise in your job/training? That nobody knows about? (general, disease-related or unrelated)

Examples of strengths: Enthusiasm, Loyalty, Creativity, Hearing, Empathy, Memory, Problem solving, Processing speed, Load capacity, Team spirit, Language, Organisation, Vision, Flexibility, Forward-thinking, Endurance, Mathematical skills, Accuracy, Attention, Logical thinking, Organisation, Multi-tasking, manual skills, Communication, Stress resistance … and many more…

  • What weaknesses do you have, that sometimes make your job/training difficult?
  • What exactly happens? How do you deal with the situation?
  • Do your colleagues know your strengths or weaknesses better?

Module 4: Environmental factors: Analysis of school and workplace conditions & social network

Goal: Analyse education & working conditions: facilitators and hindering factors; Raising awareness that environmental factors have a major influence on school/job performance and consequently must be analysed in detail and consequently very often adapted.

Method: Group work: What can be hindering factors in the school or work context?

Material: Flipchart paper, sticky notes

Module 5: Environmental factors: Finances and legal framework

Goal: Broaden knowledge about legal and financial regulations and challenges in the educational- or work-context

Method: Theoretical input; Group discussion and collection of national best practice models

Material: Flipchart paper, sticky notes

Module 6: Specific support options

Goal: Learn about and discuss specific support measures and best practice models

Method: Theoretical input; Group work: Specific support options in the work context

Material: Worksheets that deal with various possible limitations/impairments, e.g. chronic fatigue (see Figure 6 and download materials on the Platform [2]) or memory deficits and how to deal with them (How can the respective limitation/impairment be recognised? How can targeted support be provided?). Task: Create respective checklists for the work context.

Figure 6. Worksheet: Reduced resilience/chronic fatigue

How do I recognize it?

  • Difficulty getting to school on time
  • Severe tiredness and exhaustion, which increases as the school day goes on
  • Lack of motivation
  • Increased irritability
  • Impaired concentration or memory difficulties
  • Frequent confusion
  • Slower working style
  • Less interaction with classmates
  • Decreased appetite

What can I do?

  • Gradual integration: Initially, the pupil returns to school for a reduced number of hours, which is gradually increased (with regeneration); preferred attendance of main subjects and favorite subjects; alternation of strenuous/less strenuous lessons; e.g. starting school only at the second or third lesson
  • If necessary, maintain the reduction in lessons in the event of persistently reduced resilience
  • Individual form of task setting/ performance review/assessment
  • Individual organization of breaks
  • Allow eating and drinking in the event of a severe "drop in energy" (by prior arrangement), e.g. chewing gum has been shown to increase alertness in the short term
  • Enabling movement units and other activating measures

Module 7: EU-CAYAS-NET recommendations for career support

Goal: Learn about EU-CAYAS-NET recommendations for career support

Method: Theoretical input; Group Discussion

Material: Pocket Cards (Figure 7 and download materials on the Platform [3])

Module 8: Guidance aspects - Communication & attitude

Goal: Learning about the basic principles of communication with young people with or beyond cancer; developing communication skills and an appropriate attitude through self-reflection

Method: Theoretical input; Role play "Respect feelings"; Group discussion

Material: Pocket Cards (Figure 7 and download materials on the Platform [3]; the Pocket Cards on were developed under Task 3.2.1 in a working group consisting of HCPs and patient advocates and agreed in a Delphi survey and several consensus meetings); Guidelines on communication about serious matters

Figure 7. Pocket Cards on communication

Talking with young people about serious matters

Recommendations for anyone involved in a conversation

Communication about difficult topics is not something that can be avoided, but the approach and attitude can make a difference.

  1. BE AT EYE LEVEL: Physically and symbolically.
  2. APPRECIATE: Show willingness to enter the young persons world, try to accept their reality as they see it and hear their fears and their losses as they feel them. Appreciate their points of view - don't judge or underestimate them.
  3. INVOLVE: Give young people a voice: Talk TO, not ABOUT them! Encourage age-appropriate, active participation.
  4. LISTEN: Listen carefully: WHAT is being said HOW? Especially at untypical times & unexpected places.
  5. ADAPT LANGUAGE: Use gentle & careful language oriented to the DEVELOPMENTAL STAGE of the young person. Consider both verbal & nonverbal communication. e.g. eye contact, personal space
  6. RESPECT EMOTIONS: Take emotions seriously. Name emotions, respect them, don't minimize.
  7. BE SINCERE: Young people expect honest answers to honest questions in order to build trust.
  8. SHOW OPENNESS: Signal that all questions are good & welcome. Be open to discuss difficult topics instead of making them taboo. Pay attention to small signals.
  9. ORIENT YOURSELF TO QUESTIONS: Be guided by questions from the young people. They naturally seek the amount of information that is right for them in order to feel safe. Don't over- or underchallenge. e.g. What do you already know? What and how much do you want to know? What exactly are you worried about?
  10. GIVE SPACE & TIME: Offer a protected, age-appropriate environment. Consider attention span and give time to process. Schedule multiple sequential conversations.
  11. USE TOOLS: Provide books, drawings, applications, visual models, etc. to encourage understanding and processing in order to support informed and shared decision making.
  12. PLAN & ACT: Discuss concrete next steps & plan together to ensure self-efficacy and healthy coping. Give confidence & security.
  13. INVOLVE FAMILY & SOCIAL NETWORK: Open communication has proven to be a protective factor for everybody involved. A trusted person can be a valuable source of support during difficult conversations.

It is okay to be overwhelmed and look for help when communicating.

Before engaging in a conversation with people living with and beyond cancer, ask yourself…

  • How am I feeling today? Am I capable to support?
  • What is my role in this person's life? What does that imply for the conversation?
  • What does this person expect from me?
  • If it was me, what would I want from this conversation?
  • What do I know (or think I know) about this diagnosis?
  • What kind of question can I ask? Do I need to ask this?

Key Takeaways

  • Be curious
  • Be patient
  • It is ok to not know what to say (and to express that openly)
  • It is ok to ask a difficult question, but give the person the space to leave it unanswered
  • Accept the persons experience, not what you think it is
  • Try to be comfortable with silence, non-verbal communication can also be effective and comforting

Tips to improve communication

Poor communication can affect decision-making, adherence to treatment, social relationships & mental health.

What to say (Do's)

  • Tailor communication: Consider individual age, cognitive development, social aspects and recognize their unique needs and abilities
  • Acknowledge emotions: Be empathic, but avoid excessive empathy
  • Support decision-making: Provide all information needed to make an informed decision
  • Be honest and transparent: Portray information in a constructive hopeful manner

What NOT to say (Don'ts)

  • Blame: "What have you done to get cancer?"
  • Compare: "I met someone with cancer and he passed away"
  • Impose: "You should be grateful! At least you are alive!"
  • Label: "Fighter" "Hero" (There is no one-size-fits-all)
  • Use toxic positivity: "Stop worrying, in a few months you will look completely normal"
  • Depersonalise or minimize: "At least you do not have the most aggressive type of cancer"

Module 9: Closing Summary, follow up, evaluation

Goal:

  • evaluation of training,
  • discuss open questions,
  • collect and make available content, that was generated in the training,
  • ensure possibility of future collaboration/networking of the group (for all who want to join), and
  • plan focus of next online follow-up sessions (e.g. supervision, open questions, exchange of best practice models, etc.)

Method: Group discussion

Material: Flipchart paper, sticky notes

5. Impact & Conclusion

The overall project revealed a great need for education and career support for CAYA cancer survivors, which cannot currently be adequately covered by the existing care structures almost anywhere. This was also demonstrated by the fact that there were many people who wanted to set up something in their national structures and very few who were working in this specific area were present during the pilot training. The need for specific support tailored to the needs of CAYA cancer survivors was confirmed once again, as general counselling approaches (without, for example, knowledge of the impact of cancer-related late effects) proved to be ineffective.

Various steps are now being taken with the concept and materials developed in the project:

  1. The group of participants in the pilot training will continue to work together in online follow-up sessions. In this way, the participants will continue to develop from trainees to trainers for others. The material developed will be made available to them.

Furthermore, additional international best practice models for education and career support will be collected to learn from each other and to continue the respective health policy work. Moreover, the follow-up sessions will be used to work on concrete ways of setting up education and career support in their regions.

All of this will result in an updated, finetuned version of the train-the-trainer concept, which will also be scientifically tested for its effectiveness in the future.

  1. Professional societies for HCPs (e.g. SIOP Europe or PanCare) will be informed about the now existing train-the-trainer concept on education and career support. Interested colleagues from e.g. SIOP Europe Psychosocial Working Group, SIOP Europe Brain Tumour Group Quality of Survival, but also national professional societies will be invited to a possible training course, which should be offered e.g. in connection with other meetings/educational courses of the professional societies. This will be communicated in the form of presentations at conferences, newsletters and via the project platform.

Interested persons can also contact the Medical University of Vienna (eucayasnet@meduniwien.ac.at) or CCI Europe (office@ccieurope.eu).

References

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